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Term |
Definition |
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3 Macroprocess
of Supply Chain Management |
Customer Relationship Management (CRM)
客户关系管理 By using the information and internet technology to
enhance the competitiveness of company by communicating with consumer. 利用信息和互联网技术，通过与消费者的沟通来提高公司的竞争力。 With the
purpose of: ·
Attract new consumer ·
Retain existing consumer ·
Turn existing customers into loyal customers
Supplier relationship management (SRM)供应商关系管理 Use To maintenance and improve the relationship and
develop close, long-term business relationship with the supplier. 用于维护和改善关系并与供应商发展密切、长期的业务关系With the purpose of: ·
Reduce cost ·
Create win-win situation in business. ·
Optimize the supply chain.
Internal supply Chain Management (ISRM) 内部供应链管理 It refers to the management process of the network
of integration of function that involved in the supply and production它是指涉及供应和生产的功能集成网络的管理过程。such as ·
Purchasing ·
Production ·
warehouse ·
Marketing
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Role / Function
of Safety inventory In Supply Chain. |
Advantages: ·
To ensure the smooth flow of logistics ·
To shorten the lead time ·
To avoid the risk ·
Speculative purchase ·
To prepare for the unexpected demand and forecast
inaccuracies
Disadvantages: ·
Too much safety stock cost high holding cost. ·
Reduces available cash flow ·
Decrease production flexibility ·
Handling of exceed stock could be hard.
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How
Transportation Affect Global Supply Chain Network. |
·
Effect on transportation time ·
Effect on transportation cost and product price ·
Quantity and quality ·
Demand and supply of market
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