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品牌管理笔记Brand Management Note - Chapter 3 (附华语解释)

 


Term

Definition

Brand Reinforcement/Revitalization

Brand Reinforcement品牌强化

The continuous maintenance of the freshness and attraction of brand equity to stay alive in market and existing to the new consumer.

持续保持品牌资产的新鲜度和吸引力,以在市场上保持活力并存在于新消费者中。

 

Brand Revitalization品牌激活

The reconstruction and refresh the activation of the brand to attract consumer credibility and interest.

重建和更新激活品牌以吸引消费者的信任和兴趣。

 

The importance / needed of Brand Reinforcement/Revitalization

For example, Lego been face financial issues in early year 2003, the Lego are trying to create deep relationship with its fan’s community. Even more, Lego collect idea by using crowdsourcing and promise reward for those who suggested winning ideas.

 

Why need to revitalize brand?

·         Market Changing such as new competitor and new technology.

·         Declining of product life cycle

·         The eliminate or decreasing of competitive advantages such as pioneer advantages

 

How to revitalize brand?

·         Improving quality of product

·         Promotion and advertisement

·         Create uniqueness and new design

·         Rephrase positioning

·         Relationship management with consumer

·         Concentrate and find new market or segmentation.

·         Improve and renew perceived quality

 

Pricing strategies to build brand equity

Company needs to help consumer to understand the product and service, so to appreciate the actual benefit from the brand.

 

·         Price segmentation

·         Everyday low pricing

·         Communicating value

·         Value pricing

·         Reason for price stability

.

How to measure brand?

Qualitative measures techniques

1. Free Association

2.Projective Techniques

3. Zaltman Metaphor Elicitation Technique

4. Neural Research Methods

5. Brand Personality and Values

6. Ethnographic and Experiential Methods

 

Quantitative Research Techniques

1.Brand awareness

2.Brand Image

3.Survey

4.Brand responding

5.Sales and demand

 

Different between product and brand

Product

·         The tangible object produces by the company for the consumer to purchase.

·         The object that represents and performs functions

·         Product could be simply copied and replace.

 

Brand

·         The Intangible asset for the company to attract consumer

·         Brands represent the value and may benefit other product under same brand.

·         Brand is unique identity, unable to be copied and replace

.

 

 

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